Newbold

Boiler installation, service and repairs in Newbold

M Spencer Plumbing & Heating in Newbold, are a great choice when choosing a Gas Safe registered boiler installation and central heating installer.

We work in Newbold and the local areas around Newbold, we provide gas central heating services for domestic home owners.

We are Worcester accredited Installers certified to install Worcester Bosch products. Our Gas Safe engineers offer a first rate service including the latest efficient boilers and heating controls from Worcester Bosch.

You can trust Newbold to provide an excellent service throughout.

We are experts in providing the following services;

  • Gas boiler installation Newbold
  • Gas boiler repairs Newbold
  • Gas boiler breakdown Newbold
  • Gas boiler quotes Newbold
  • Gas central heating installs Newbold
  • Central heating repair Newbold
  • Gas boiler service Newbold
  • Boiler renewal Newbold
  • Heating engineers Newbold
  • Boiler engineers Newbold
  • Worcester engineers Newbold
  • Power flushing Newbold

If you would like to book an appointment or are just looking for advice, please contact us and we'll be happy to help you.


Dronfield

Boiler installation, service and repairs in Dronfield

M Spencer Plumbing & Heating in Dronfield, are a great choice when choosing a Gas Safe registered boiler installation and central heating installer.

We work in Dronfield and the local areas around Dronfield, we provide gas central heating services for domestic home owners.

We are Worcester accredited Installers certified to install Worcester Bosch products. Our Gas Safe engineers offer a first rate service including the latest efficient boilers and heating controls from Worcester Bosch.

You can trust Dronfield to provide an excellent service throughout.

We are experts in providing the following services;

  • Gas boiler installation Dronfield
  • Gas boiler repairs Dronfield
  • Gas boiler breakdown Dronfield
  • Gas boiler quotes Dronfield
  • Gas central heating installs Dronfield
  • Central heating repair Dronfield
  • Gas boiler service Dronfield
  • Boiler renewal Dronfield
  • Heating engineers Dronfield
  • Boiler engineers Dronfield
  • Worcester engineers Dronfield
  • Power flushing Dronfield

If you would like to book an appointment or are just looking for advice, please contact us and we'll be happy to help you.


Whittington

Boiler installation, service and repairs in Whittington

M Spencer Plumbing & Heating in Whittington, are a great choice when choosing a Gas Safe registered boiler installation and central heating installer.

We work in Whittington and the local areas around Whittington, we provide gas central heating services for domestic home owners.

We are Worcester accredited Installers certified to install Worcester Bosch products. Our Gas Safe engineers offer a first rate service including the latest efficient boilers and heating controls from Worcester Bosch.

You can trust Whittington to provide an excellent service throughout.

We are experts in providing the following services;

  • Gas boiler installation Whittington
  • Gas boiler repairs Whittington
  • Gas boiler breakdown Whittington
  • Gas boiler quotes Whittington
  • Gas central heating installs Whittington
  • Central heating repair Whittington
  • Gas boiler service Whittington
  • Boiler renewal Whittington
  • Heating engineers Whittington
  • Boiler engineers Whittington
  • Worcester engineers Whittington
  • Power flushing Whittington

If you would like to book an appointment or are just looking for advice, please contact us and we'll be happy to help you.


Walton

Boiler installation, service and repairs in Walton

M Spencer Plumbing & Heating in Walton, are a great choice when choosing a Gas Safe registered boiler installation and central heating installer.

We work in Walton and the local areas around Walton, we provide gas central heating services for domestic home owners.

We are Worcester accredited Installers certified to install Worcester Bosch products. Our Gas Safe engineers offer a first rate service including the latest efficient boilers and heating controls from Worcester Bosch.

You can trust Walton to provide an excellent service throughout.

We are experts in providing the following services;

  • Gas boiler installation Walton
  • Gas boiler repairs Walton
  • Gas boiler breakdown Walton
  • Gas boiler quotes Walton
  • Gas central heating installs Walton
  • Central heating repair Walton
  • Gas boiler service Walton
  • Boiler renewal Walton
  • Heating engineers Walton
  • Boiler engineers Walton
  • Worcester engineers Walton
  • Power flushing Walton

If you would like to book an appointment or are just looking for advice, please contact us and we'll be happy to help you.


Brampton

Boiler installation, service and repairs in Brampton

M Spencer Plumbing & Heating in Brampton, are a great choice when choosing a Gas Safe registered boiler installation and central heating installer.

We work in Brampton and the local areas around Brampton, we provide gas central heating services for domestic home owners.

We are Worcester accredited Installers certified to install Worcester Bosch products. Our Gas Safe engineers offer a first rate service including the latest efficient boilers and heating controls from Worcester Bosch.

You can trust Brampton to provide an excellent service throughout.

We are experts in providing the following services;

  • Gas boiler installation Brampton
  • Gas boiler repairs Brampton
  • Gas boiler breakdown Brampton
  • Gas boiler quotes Brampton
  • Gas central heating installs Brampton
  • Central heating repair Brampton
  • Gas boiler service Brampton
  • Boiler renewal Brampton
  • Heating engineers Brampton
  • Boiler engineers Brampton
  • Worcester engineers Brampton
  • Power flushing Brampton

If you would like to book an appointment or are just looking for advice, please contact us and we'll be happy to help you.


Chesterfield

Boiler installation, service and repairs in Chesterfield

M Spencer Plumbing & Heating in Chesterfield, are a great choice when choosing a Gas Safe registered boiler installation and central heating installer.

We work in Chesterfield and the local areas around Chesterfield, we provide gas central heating services for domestic home owners.

We are Worcester accredited Installers certified to install Worcester Bosch products. Our Gas Safe engineers offer a first rate service including the latest efficient boilers and heating controls from Worcester Bosch.

You can trust Chesterfield to provide an excellent service throughout.

We are experts in providing the following services;

  • Gas boiler installation Chesterfield
  • Gas boiler repairs Chesterfield
  • Gas boiler breakdown Chesterfield
  • Gas boiler quotes Chesterfield
  • Gas central heating installs Chesterfield
  • Central heating repair Chesterfield
  • Gas boiler service Chesterfield
  • Boiler renewal Chesterfield
  • Heating engineers Chesterfield
  • Boiler engineers Chesterfield
  • Worcester engineers Chesterfield
  • Power flushing Chesterfield

If you would like to book an appointment or are just looking for advice, please contact us and we'll be happy to help you.


Blog

What to Do If Your Water Pipes Freeze

The UK’s ‘Get Ready for Winter Campaign’ is geared towards reminding homeowners to take drastic steps against frozen and burst water pipes during the holiday season. An emergency such as burst water pipes has never been a welcome event during festivities. So, to be prepared for any surprises, here is what to do if your water pipe freezes.

Shut off your stop-tap

Your stop tap is the main supply point of water flow into your home. Shutting it off in the event of a burst pipe will save you from extra cleaning work. It will also save you some extra cash to perhaps spend on gifts during Christmas. After cutting off the connection, you can begin to attend to thawing the frozen pipeline.

Contact a plumber

A plumber will assess the situation and use a thawing machine to melt the ice stuck within the pipes. When this is done, they will recommend insulating your lines to prevent a recurrence. This is known as lagging – a foam-like material wrapped around pipes and water tanks to conserve heat. However, if the frozen pipe led to a burst, you should be ready for repair work.

Keep your faucets open

Melting ice will leak, and depending on the size of the ice blockade, you may have little or large volumes of water to flush out the pipes. It is worth knowing that during the thawing process, steam and water will be created. Therefore, keeping your tap open creates an avenue for melted ice to leak safely.

These simple tips would help you deal with your frozen pipes while ensuring you and your home are safe this winter.


Popular Boilers We Install

Ideal

Ideal Boilers was founded in 1906, having over 100 years of providing the best quality boilers to customers continually working to meet ever-changing domestic heating needs. Taking boilers from basements into kitchens in the 1920s, through to introducing pioneering high-efficiency technologies, they continually deliver reliable products designed with customers in mind. Today, Ideal remains at the forefront of the domestic and commercial heating markets, leading the industry in setting new standards and challenging technological boundaries. The Ideal company remains true to its founding principles of quality, innovation and value – building on its rich heritage.

Ideal i-mini (2-year warranty)

 

The Ideal i-Mini combi boiler is incredibly compact designed to fit in a standard UK cupboard its one of the smallest boilers on the UK market, ightweight and easy to handle this boiler also features advanced digital displays that gives the user a large amount of information to help with maintenance as well as making it easier to use. The Ideal i Mini comes in various sizes: 24kw, 30kw, 35kw.

Ideal Logic + (7 year warranty)

 

The Logic+ combi is the flagship range of high efficiency boilers from Ideal. Compact in size the Logic+ combi is designed to fit in a standard UK cupboard so can be hidden away if this is how you choose to have it installed. The Ideal Logic+ comes in various sizes: 24kw, 30kw, 35kw.

The Ideal Logic Max (10 year warranty)

 

The Ideal Logic Max combi comes with an Ideal system filter, its unique boiler innovation combines modern technology with quality components. This stylish boiler not only delivers premium performance, reliability and value for money, but is also one of the quietest boilers available thanks to its fully insulated casing. The Ideal Vogue Max comes in various sizes: 24kw, 30kw, 35kw.

Ideal Vogue Max (12 year warranty)

 

The Ideal Vogue Max combi comes with an Ideal system filter, its unique boiler innovation combines modern technology with quality components. This stylish boiler not only delivers premium performance, reliability and value for money, but is also one of the quietest boilers available thanks to its fully insulated casing. The Ideal Vogue Max comes in various sizes: 26kw, 32kw, 40kw.

Worcester Bosch

Originally founded in 1962, Worcester became part of the Worldwide Bosch Group in 1996 and are the UK’s market leader in domestic boilers. The current product range includes gas and oil boilers, hot water cylinders, renewable technologies such as heat pumps and solar water heating systems, as well as controls and accessories. Worcester's commitment to the high standards of manufacturing over the last 50 years has led them to be recommended by Which? for over a decade. Their UK headquarters is based in Worcester where all the main functions of the business are located including the manufacturing of gas boilers. They have another site in Clay Cross Derbyshire where more boilers are manufactured, including the oil boiler.

Worcester Bosch 2000 (6 Year warranty)

 

Worcester Bosch 2000 combi range is perfect for small to medium-sized homes with one bathroom. This boiler is extremely quiet and has been designed to comfortably fit in a standard kitchen cupboard. The Worcester Bosch 2000 combi comes with a 5-year guarantee as standard, 6 years when installed with a Greenstar System Filter, it also comes with a Greenstar Comfort+ II RF controller out of the box - meaning it is Boiler Plus ready! The Worcester 2000 series comes in various sizes: 25kw, 30kw

Worcester Greenstar CDI Compact (10 year warranty)

 

Our Greenstar CDi Compact combi boiler is suitable for small, medium and large-sized properties with one or two
bathrooms. This boiler is designed to fit within a standard kitchen cupboard. Despite its compact size, the high outputs make it suitable for homes with more than one bathroom. The CDI Compact range comes in various sizes: 28kw, 32kw, 36kw

Worcester Greenstar 8000 Life (12 Year warranty)

 

The Worcester Greenstar 8000 Life has all of the much loved CDi Classic features as well as a modern design with upgraded controls while also being Worcesters most powerful wall-hung boiler yet. The Worcester Greenstar 8000 Life is also more energy-efficient thanks to improved modulation and has a higher quality display screen and easier to use push control buttons. The Worcester Greenstar 8000 Life comes in various sizes: 30kw, 35kw, 40kw, 45kw, 50kw

Baxi

Baxi is proud to have been manufacturing in the UK since 1866, their high-efficiency boilers are straightforward to install, maintain, service and are easy to use. Baxi are so confident in the reliability of their boilers that they offer industry-leading free parts and labour warranties. From the early products right through to today's current boilers, Baxi's ethos of pride, passion and positivity, combined with reliability, respect and innovation, has helped define the company. Baxi is committed to making life as easy as possible.

Baxi 200 series (3 Year warranty)

 

The Baxi 200 series is compact, light, easy to operate and is very reliable. Installation and commissioning is made simple, Its easy to maintain thanks to innovative features, including easy access to all major components and modular fan gas air unit. It boasts a stylish contemporary design and can be installed in a 290mm deep cupboard. The Baxi 200 series comes in various sizes: 24kw, 28kw

Baxi 400 series (5 Year warranty)

 

The Baxi 400 series come in various sizes: 24kw, 28kw

Baxi 800 series (10 Year warranty)

 

The Baxi 800 Combi series comes with the compact Adey Magnaclean Micro2 magnetic system filter, this British built, compact and lightweight boiler also comes equipped with brass hydraulics. It has OpenTherm interface so it can be operated using a smart phone or tablet. The Baxi 800 series comes in various sizes: 25kw, 30kw, 36kw.

Vaillant

For more than 140 years, Vaillant has been setting the standards in the heating market, creating products that have revolutionised the industry, from water heaters in the early 1900’s to pioneering the ‘combi’ boiler over 35 years ago. As one of Europe’s leading heating technology manufacturers, ‘thinking ahead’ is a culture which is embraced throughout our business. Our products feature high energy efficiency ratings and low emissions and come with an enviable reputation for performance, quality and reliability.

Vaillant ecoFit Pure (7-10 Year warranty)

 

The ecoFit Pure range is for the customer with a smaller 1 to 3 bedroom property and hot water needs no more than one bathroom. The ecoFit Pure is very similar in size and looks to the award-winning Ecotec Plus but built with less advanced energy-saving components. Vaillant Combi boilers are designed to be user-friendly. The Vaillant ecoFit Pure comes in various sizes: 25kw, 30kw, 35kw

Vaillant ecoFit Plus (7-10 Year warranty)

 

Vaillant ecoTEC plus (7-10 Year warranty) Every home is different. But the ecoTEC plus, with its range of heating outputs, is so flexible it can meet the demands of a whole range of homes and different lifestyles. The Vaillant ecoTEC plus has low energy consumption for hot water and central heating thus lower fuel bills for you. You want it to be efficient, easy to use, reliable and quiet. The Vaillant ecoTEC plus comes in various sizes: 25kw, 32kw, 35kw, 38kw,

Testimonial

"Quick & Efficient"

Boiler stopped working, Matt came out quickly and diagnosed the problem, came back the following day with parts and boiler back up and running.

Karl Richardson

Google My Business Review


Terms & Conditions

Terms & Conditions.

M Spencer Plumbing & Heating Ltd carries out the work set out on your quote, for the price that is stated within it, under the following terms and conditions. All prices include VAT at the current rate.

General

  • The company reserves the right to refuse to carry out work for any customers who are abusive to our staff.
  • The company reserves to decline to the right to refuse to accept any call outs from customer’s who have any outstanding payments.
  • The company requires 50% deposit minimum 48 hours prior appointment/ installation in order to purchase boiler/ parts need for the installation.
  • The settlement payment must be paid in full upon completion of the installation/ service.
  • Manufacturers warranty & registration with Gas Safe will only be released on receipt of final payment.
  • The company will do everything in their power to prevent the customer’s household from any potential damages.

Complaints

  • All complaints have to be made in writing to Head office address, you can also email the complaint to mspencerplumbinghtgltd@gmail.com
  • The company will aim to respond to any complaint made within 48 hours.

Parts/ Boilers

  • All materials/ boiler/ parts installed are the Company’s property until all invoices / balances are paid in full.
  • If the customer fails to pay in full any outstanding invoice/ balance in the time specified the company reserves the right to remove its property from the customer’s property.

The Company’s Guarantee

  • We offer 12 months of help and advice after the installation FREE of charge.
  • The company guarantee will last for 12 months starting from the completion date, the company takes full responsibility for all the works and materials that the company has installed.
  • Where we have connected new equipment to your existing system, we cannot accept responsibility for the cost of repairing or replacing parts of your existing system that later develop faults, unless we have been negligent in not realising that this damage to your existing system would happen or unless the way we carried out the work was negligent and this caused the fault.
  • The company does not take responsibility for any other part of the attached system such as radiators, time switches, thermostats, motorised valves, external pumps, external central heating pumps, external expansion vessels, and sanitary areas such as toilets, taps, sanitary pumps, shower valves & shower pumps. 
  • The company does not take any responsibility for faulty parts that have been installed by another company or parts installed by our company that has been repaired/altered or that have been moved from their original place of installation by any other person than our Gas Safe engineer.
  • The company reserves the right to charge an hourly fee for call out to fault that is not caused by the installation work that we have quoted for.
  • The costs of an annual boiler service or any parts required by the annual service are NOT included in the installation fee.

Quotations

  • The company aims at sending quotations to customer for straight installation within 48hours from enquiry. If the installation requires further time to give an accurate estimate i.e. Boiler Relocation, Full Central Heating Installations or other bespoke work it could take unto a week for the company to send the quotation to the customer.
  • Once the price for Installation/ Service is agreed, the suitable date for both customer & the company will be arranged.
  • The agreed price is inclusive of VAT, and it should not change under any circumstances unless otherwise advised by the company in advance prior the Installation/ Service.

Home Visits/ Surveys

  • A free home survey will be carried where possible before the final price can be agreed. The company offers a short phone survey, face time or any other sort of video call which determines requirements for customers installation/ service after which the quotation can be sent.
  • The company reserves there right to to call off/ re-arrange home visit at any time. The company will contact the customer in advance whenever possible.

The Appliance Servicing

  • The company will contact the customer with enough notice when the service of their boiler is due where possible.
    If any faults are discovered when the service is carried out the engineer will advise the customer of the fault. The customer is responsible to contact the manufacture if the appliance is under warranty, if the warranty has expired the engineer will advise the cost of the repair before proceeding.
  • The area surrounding the appliance should be clear out as much as possible to give the engineer access in order to carry out the service. Failing to do so, the company reserves the right to charge the customer a fee for having to clear the area to gain access.
  • For the appliances that originally not fitter by the company – we reserve the right to shut down the appliance that is unsafe and/ or installed incorrectly and does not meet Gas Safety regulations.

Manufacturer’s Warranty

  • All appliances purchased from the company are covered by the manufacture’s warranty.
    In order to qualify for a full boiler warranty, it is crucial to remember that the boiler is serviced by a qualified Gas Safe registered engineer every 12 months.
  • If the Customer decides not to have an annual service the boiler’s warranty will lapse and the manufacturer will no longer cover any call-outs, parts, or labour costs in the event of a breakdown.

Installation

  • Once customers are happy with the installation dates offered, they are required to reply to the initial email sent by the company confirming the chosen option.
  • Once the company receives the confirmation, the Fixed Price Quote is produced for the customer which advised the chosen option, price, date of Installation, and deposit requirements.
  • The company reserves the right to collect outstanding settlement payments immediately after the installation is completed.

Cancellations & Refunds

  • You can cancel this agreement up to 14 days after accepting it. This is called your cooling off period. By accepting the quote and paying the deposit you have agreed that in the case of urgent repair/ replacement of Heating products we can start work before the cooling-off period ends. If you cancel your agreement after the work has started, we will charge you for any work already carried out and any goods already installed into your property. You will not be able to cancel once the work is fully completed or the goods have been installed into your property. We can deduct our costs from any deposit you have paid or bill you for them.
  • The wish to cancel the installation/ appointment should be in writing/ email. The company will refund the customer’s deposit payment within 7 days of the received cancellation notice. (‘working’ days do not include Saturdays, Sundays or public holidays).

Cancellation policy for boiler servicing and gas safety inspections

  • We require 24 business hours notice for canceling or rescheduling appointments. Canceled or missed appointments with less than 24 hours notice will result in a charge of up to 100% of the fee quoted for the work.
  • In rented properties where the  Gas Safety Inspection and/or Boiler Service is booked, the Landlord or property management company takes full responsibility to provide correct contact details for tenants. This includes correct phone numbers, point of contact, and address information. Incorrect information that leads to a missed appointment will be treated as a cancellation and therefore the 100% fee will apply.
  • In rented properties where the  Gas Safety Inspection and/or Boiler Service is booked, it is the responsibility of the Landlord or property management company to ensure the tenant is present at the property and aware of our arrival ahead of the appointment. If the tenant will not be present, access must be arranged prior to arrival. Failing this, the company reserves the right to charge 100% of the fee for the missed appointment.


M Spencer Plumbing & Heating Ltd service pack will upgrade your boiler service to include the following;

  • Annual boiler service required by the manufacturer to keep your extended warranty valid.
  • Gas safety check on all other gas appliances
  • Annual smoke and carbon monoxide alarm test (if fitted)
  • Extended help and support. Includes 1x 1hr callout per year if required saving £70 and unlimited telephone advice and support
  • Priority Saturday boiler servicing. Standard servicing on Mondays only
  • Fixed price service pack for a minimum of 5 years. All things go up in price eventually, the cost of your boiler servicing won’t as long as you continue with the plan.
  • Annual system water check. Your warranty could be invalidated if you don’t have clear system water

Terms and conditions of M Spencer Plumbing & Heating Ltd Service Contract:

 

  • Annual boiler service — The annual boiler service includes the standard safety and performance check as required by the manufacturer to keep your warranty valid. Should any of the required tests show that a boiler strip down or parts are required, the cost for this is not covered under the service contract.

 

  • Gas safety check on other appliances — When relighting all other gas appliances after completing the boiler service, we will also check them to ensure they are not posing a danger to you or your property. Please note this is only a basic visual check and if any issues which pose possible danger or risk to life are found, we will be required by law to stop the supply of gas to that appliance.

 

  • Annual smoke and carbon monoxide alarm test — The test on the smoke and carbon monoxide appliances will be carried out once the property owner or responsible person has identified to the engineer the location of such appliances. We will test your smoke or carbon monoxide alarm by pressing the test button if one is present. If the alarm does not give off an audible signal we will advise that this is the case, this often means the appliance will need replacing. We will not provide a replacement as part of the service pack or replacement batteries.

 

  • Extended help and support — It is advised that you attempt a free telephone call before using your free 1hr callout per year as you may need that in an emergency. The free 1hr callout will only be available between the hours of 8 am and 4 pm Monday to Friday and from first contact we have 72 hours to attend the property.

 

  • Priority Saturday boiler servicing — On a first come first serve basis and only available between the hours of 8 am and 2 pm. At this time we do not offer exact slots but aim to give 1hr notice of arrival.

 

  • Fixed price service pack — For a minimum of 5 years (maybe longer dependant on inflation) the service pack is fixed at the rate at which you receive at the start of your cover. However, should you miss a payment or temporarily cancel for whatever reason, a new service pack will begin and this may have a higher cost.

 

  • Annual system water check — If the system water fails a quality check we will flush the system with your approval and add a new 1 Litre bottle of system inhibitor inclusive on the service contract. Only one 1 Litre bottle of inhibitor is provided with the service pack every two years if required. Please note, if the inhibitor is deemed not necessary on your system, there is no partial refund of the service contract price


All Boilers

Our recommended range of boilers and installation packages.

We recommend a range of boiler brands such as Ideal, Vaillant, Worcester-Bosch. Our prices include VAT.

Testimonial

"Another Great Job"

Another great job done by Matt and a colleague. Had a new combi boiler put in and a very old system took out. It was a very big job but Matt and his colleague worked tirelessly and never stopped all day. Any hiccup they came across they sorted. So professional, clever, reliable and friendly. Would totally recommend and will definitely be using him again as we have done in the past.

Victoria Cartwright

Google My Business Review